Returns & Exchanges

Returns

Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on being sustainable wherever we can: every return has a carbon footprint. So just tell us what went wrong, send along a picture and we’ll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.

Exchanges 

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know.

What Happens If I Receive The Wrong Item?

If there’s an issue with your order, i.e it’s the wrong size, wrong colour, defective, or otherwise not exactly what you wanted - then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

What Happens If I Want To Cancel My Order?

Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.